Our website explained
Below is a guide on how to use our website, and using it to it's full potential:
Which website to use
One of the key determinants of your browsing experience at SDS is what website you are using. We have two different types of websites.
Main website
Members of the public will automatically browse on our retail website. Each purchase will be made with a guest account, which is automatically set up once you proceed to the checkout. This website is full of information and banners which display.
Trade website
If you are part of the trade, you can apply for a trade account which offers you access to our trade website and a trade discount on selected items. It is important to log in to your trade account online in order to receive your discount. This is done by pressing the icon on the top right. The trade website displays the trade prices, and also offers an alternative phone to reach our customer service office in Wimbledon.
How to find items:
Finding the items for your projects has been made easy on our website. The search bar at the top enables you to find items through the name, description of the product, or the product code of the item.
Alternatively, we have made things easier to browse and find items via the categories at the top in case you weren’t entirely sure what items you want. The categories cover all items we catalogue, ranging from door furniture to electrical items, along with the new additions. Each category is broken down into various sub-categories that allow you to find all items for any need.
Related products
Various items we sell may require essential items that are sold separately or can be complimented with other items. For this reason, we have had our experts carefully select which items should be included in the related products section. This can be found directly below the images on each item.
How to pay
Once you have added all items you require to your basket, click on the ‘trolley’ icon on the top right corner which will allow you to proceed to the checkout. You will then be giving the option for us to deliver to you, or for you to collect from one of our premises. Once you have filled out your billing address and delivery address information, you can select the suitable shipping method to accommodate your needs. Please note that these methods are determined by our stock levels.
Once you have selected your method of payment, you should be automatically emailed an order number. You can use this number as a reference when contacting us if you have any queries with your order.
